All Systems Operational

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**AS45177 (Devoli) Core Network Status** For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

Locations

xDSL / UFB / RBI Handovers - New Zealand

Operational

NBN Handovers - Australia

Operational

DNS

Operational

Devoli Ethernet

Operational

Voice

Operational

IP Transit - International

Operational

IP Transit - Domestic

Operational

IntelliPath Services

Operational

Web Services

Operational

External Services

AWS EC2

AWS S3

Cloudflare

GitHub

New Relic

Salesforce

Slack

Zendesk

Scheduled Maintenance

Rescheduled Planned Work: Southern Cross Cable NZ to LA Planned Maintenance

Schedule

November 12, 2019 20:00 - November 13, 2019 01:00 NZDT
November 12, 2019 07:00 - November 12, 2019 12:00 UTC

Components

IP Transit - Domestic

Locations

Los Angeles

Description

<h3>Customer impact:</h3> This scheduled planned maintenance notification only affects customers using services from NZ to LA. Those customers may see a 50ms drop of service due to Devoli rerouting traffic to manage any interruption, and a further 50ms once maintenance is complete and normal services are restored. We cannot specifically identify when in the outage window that this may occur. <h3>Mitigation:</h3> We have a protected Southern Cross service from New Zealand to USA. This reduces any interruption to 50ms as services are switched. <h3>Maintenance Window:</h3> November 12, 2019 20:00 – November 13, 2019 01:00 NZST <h3>What work is being carried out:</h3> Southern Cross capacity provider of Segment K32 (Los Angeles Equinix to Palo Alto Equinix) advises that there is a requirement to carry out a cable relocation, which will cause the 50ms loss of the Segment in between the maintenance window: November 12, 2019 20:00 – November 13, 2019 01:00 NZST.
Scheduled Planned Maintenance: Ultrafast fibre WanganuiPlanned Maintenance

Schedule

November 13, 2019 01:00 - 03:00 NZDT
November 12, 2019 12:00 - 14:00 UTC

Components

xDSL / UFB / RBI Handovers - New Zealand

Locations

UFF Wanganui NGA

Description

<h3>Locations</h3> UFF Wanganui NGA <h3>Description</h3> Ultrafast Fibre is upgrading their handover interface connection cards. The below services will incur up to a 30-minute outage whilst this work occurs. <h3>Outage Window</h3> November 13, 2019 01:00 - November 13, 2019 03:00 NZDT Up to 30 minutes <h3>Components</h3> Handover: UFFVBEWA3000002 ASID: UFFVBEWA0406090, UFFVBEWA0430441, UFFVBEWA0467140, UFFVBEWA0478631, UFFVBEWA0492604, UFFVBEWA0601713, UFFVBEWA0602193, UFFVBEWA0647049, UFFVBEWA0652334, UFFVBEWA0686606, UFFVBEWA0688052, UFFVBEWA0703945, UFFVBEWA0715080, UFFVBEWA0724309
Planned Work: Northpower Fibre (Whangarei)Planned Maintenance

Schedule

November 13, 2019 23:00 - November 14, 2019 06:00 NZDT
November 13, 2019 10:00 - November 13, 2019 17:00 UTC

Components

xDSL / UFB / RBI Handovers - New Zealand

Locations

Northpower Whangarei NGA

Description

<h4>Description</h4> To upgrade Northpower fibre equipment within the UFB area. Exchange BLM equipment is getting near end of life. <h4>Locations</h4> Northpower Whangarei <h4>Outage Window</h4> Outage window 1 Date (13/11/2019) Outage window Time 2300 to 0600 (14/11/2019) NZST Approximate Outage Duration minutes per circuit 10 minutes <h4>Components</h4> ASID FSID00026494 FSID00015253 FSID00044240 FSID00047377 FSID00016256 FSID00031148 FSID00023543 FSID00002838 <h4>Schedule</h4> November 13, 2019 23:00 - November 14, 2019 06:00 NZST November 13, 2019 10:00 - November 13, 2019 17:00 UTC
Planned Work: Dunedin ExchangePlanned Maintenance

Schedule

November 14, 2019 02:00 - 06:00 NZDT
November 13, 2019 13:00 - 17:00 UTC

Components

xDSL / UFB / RBI Handovers - New Zealand

Locations

Chorus Dunedin NGA

Description

We will be upgrading equipment in the Dunedin Exchange to increase capacity, broadband sessions on the Chorus HOP in Dunedin will drop for approx. 3 minutes while the links are moved. We apologise for any inconvenience.
Planned Maintenance : Whangarei Hardware UpgradePlanned Maintenance

Schedule

November 15, 2019 02:00 - 05:00 NZDT
November 14, 2019 13:00 - 16:00 UTC

Components

xDSL / UFB / RBI Handovers - New Zealand

Locations

Northpower Whangarei NGA

Description

As part of our 2019 network upgrade program, we are performing maintenance work in Whangarei that will involve hardware upgrade. There will be interruptions to UFB services ( Northpower) and dedicated customer layer 2 services during the maintenance window with some connections unavailable for up to 30-40 minutes during this time. Our engineer will be onsite in Whangarei for the maintenance work before, during and after the event. UPDATED: Re-scheduled to 15Nov. DATE: 15/11/2019 Maintenance Window TIME START: 02:00 TIME FINISH: 05:00 OUTAGES: Up to 40 mins for some connections
Scheduled Planned Work: Northpower (Whangarei) Planned Maintenance

Schedule

November 20, 2019 11:00 - November 21, 2019 06:00 NZDT
November 19, 2019 22:00 - November 20, 2019 17:00 UTC

Components

xDSL / UFB / RBI Handovers - New Zealand

Locations

Northpower Whangarei NGA

Description

<h3>Description:</h3> To upgrade our PON equipment within the UFB area. BLM equipment is getting near end of life. <h3>Location:</h3> Northpower Whangarei <h3>Outage Window:</h3> Outage window 1 Date (20/11/2019) Outage window Time 2300 to 0600 (21/11/2019) NZST Approximate Outage Duration minutes per circuit 10 minutes x 2 <h3>Circuits Affected:</h3> FSID00026494 FSID00015253 FSID00044240 FSID00047377 FSID00037547 FSID00037105 FSID00016256 FSID00034532 FSID00046506 FSID00031148 FSID00023543 FSID00002838

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Active Incidents

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Upcoming Maintenances

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