All Systems Operational

Updated a few seconds ago

**AS45177 (Devoli) Core Network Status** Devoli support: 0800 DEVOLI or 0800-338-654 For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

Locations

xDSL / UFB - New Zealand

Operational

Wireless/Mobile

Operational

Core Links

Operational

NBN Handovers - Australia

Operational

DNS

Operational

Devoli Ethernet

Operational

Voice

Operational

IP Transit - International

Operational

IP Transit - Domestic

Operational

IntelliPath Services

Operational

Web Services

Operational

External Services

Operational

External Services

AWS EC2

AWS S3

Cloudflare

Facebook

GitHub

New Relic

Salesforce

Slack

WebEx

YouTube

Zendesk

Scheduled Maintenance

Planned Maintenance: Data - Unison HandoverPlanned Maintenance

Schedule

October 12, 2022 00:00 - 03:00 NZDT
October 11, 2022 11:00 - 14:00 UTC

Components

xDSL / UFB - New Zealand

Locations

Unison Napier NGA (PPPoE/L2)

Description

<h3>Maintenance Window:</h3> 2022 October 12th 00:00 - October 12th 03:00 NZT <h3>What work is being carried out, and Why:</h3> As part of maintaining our data network we are completing maintenance on the indicated network elements. <h3>Customer impact and Mitigation:</h3> We expect a loss of service of up to 30 minutes to services on this handover during the outage window while Unison complete maintenance impacting this handover. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new
Planned Maintenance: Data - 2Degrees Mobile APN Planned Maintenance

Schedule

October 17, 2022 22:00 - October 18, 2022 06:00 NZDT
October 17, 2022 09:00 - October 17, 2022 17:00 UTC

Components

Wireless/Mobile

Locations

2Degrees Mobile Data

Description

<h3>Maintenance Window:</h3> 2022 October 17th 22:00 - October 18th 06:00 NZT <h3>What work is being carried out, and Why:</h3> 2Degrees have advised of scheduled network maintenance which will impact our Mobile APN for this service. <h3>Customer impact and Mitigation:</h3> Network elements are expected to fail over to backups however we have been advised to expect a possible loss of service of up to 10 minutes during the outage window, CPE reboot may be required after to fully restore the service. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new

0

Active Incidents

2

Upcoming Maintenances

9

Incidents Last 365 Days

History (Last 7 days)

Core Network - Firmware Upgrades: Data - NZ & AU Planned Maintenance

Description

Maintenance Window: 2022 Sep 14th - Sep 28th, 01:00 - 06:00 NZT Work will be completed during the hours of 1AM-6AM during the nights indicated in the table below. ACX Upgrade Date Name Impact 20-Sep-22 nzhlz-hn-ax-1 Hamilton UFF DHCP Handover. 15-Sep-22 auvic-me1-ax-1 Services in and via Melbourne ME1 Datacenter. 15-Sep-22 auvic-m1-ax-1 None expected, newly comissioned device. IP Upgrade Date Name Impact 28-Sep-22 nzakl-ntc-ip-1 NZ Domestic and AU Data Transit, Voice. 14-Sep-22 nzakl-ntc-ip-3 NZ Voice, FWA, Mobile. 26-Sep-22 nzakl-mdr-ip-1 NZ Domestic and AU Data Transit, Voice. 19-Sep-22 nzhlz-kap-ip-1 Services in and via Hamilton Kapua Datacenter. 22-Sep-22 aunsw-sy3-ip-1 Services in and via Sydney SY3 Datacenter. AU Transit. 27-Sep-22 aunsw-sy4-ip-1 Services in and via Sydney SY3 Datacenter. AU Transit. 27-Sep-22 auvic-me1-ip-1 Services in and via Melbourne ME1 Datacenter. BNG Upgrade Date Name Impact 14-Sep-22 nzwlg-xtr-ip-1 Wellington, Whanganui DHCP Handovers. 19-Sep-22 nzakl-orb-ip-1 Hamilton, New Plymouth, Tauranga DHCP Handovers. 21-Sep-22 nzakl-poy-ip-1 Auckland, Whangarei DHCP & PPPoE Handovers. 20-Sep-22 nzchc-d21-ip-1 Christchurch, Dunedin DHCP Handovers. What work is being carried out, and Why: As part of maintaining our data network we are performing firmware updates on devices across our network throughout the month of September. The purpose of these updates is to ensure all hardware on our network is running with the latest performance, compatibility and security updates recommended by our hardware vendor. Customer impact and Mitigation: We expect a loss of service of up to 10 minutes to services terminating on and transiting via the devices mentioned. How to reach Devoli for further questions: If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new


Components

Core Links, IP Transit - International, IP Transit - Domestic


Locations

Melbourne, Sydney, Wellington, Auckland, Domestic Core Links, International Core Links


Schedule

September 14, 2022 01:00 - September 28, 2022 06:00 NZDT
September 13, 2022 13:00 - September 27, 2022 17:00 UTC


October 6, 2022 16:43 NZDT
October 6, 2022 03:43 UTC
[Update] All required firmware upgrades have been completed successfully.

October 3, 2022 19:10 NZDT
October 3, 2022 06:10 UTC
[Update] The following devices have been updated to tonight under Emergency Change approval. Name Upgrade date auvic-me1-ax-1 4-Oct-22 auvic-m1-ax-1 4-Oct-22

September 27, 2022 09:47 NZDT
September 26, 2022 20:47 UTC
[Update] Updated Dates and Status: Name Upgrade date nzakl-ntc-ip-1 28-Sep-22 nzakl-ntc-ip-3 5-Oct-22 nzakl-mdr-ip-1 29-Sep-22 nzakl-dvhq-ip-1 Completed nzhlz-kap-ip-1 Completed aunsw-sy3-ip-1 5-Oct-22 aunsw-sy4-ip-1 27-Sep-22 auvic-me1-ip-1 Completed Name Upgrade date nzwlg-xtr-ip-1 Completed nzakl-orb-ip-1 6-Oct-22 nzakl-poy-ip-1 4-Oct-22 nzchc-d21-ip-1 3-Oct-22 nzchc-d21-ip-2 3-Oct-22

September 19, 2022 15:20 NZST
September 19, 2022 03:20 UTC
[Update] nzchc-d21-ip-1, nzakl-orb-ip-1 and nzhlz-hn-ax-1 have been postponed new dates TBC.

September 9, 2022 15:35 NZST
September 9, 2022 03:35 UTC
[Update] Starting window, schedule dates in the table enclosed.