All Systems Operational

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**AS45177 (Devoli) Core Network Status** For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

Locations

xDSL / UFB / RBI / NBN Handovers

Operational

DNS

Operational

Devoli Ethernet

Operational

Voice

Operational

IP Transit

Operational

IntelliPath Services

Operational

Web Services

Operational

External Services

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Scheduled Maintenance

Scheduled Planned Maintenance: Southern Cross Cable New Zealand to USAPlanned Maintenance

Schedule

October 31, 2019 06:00 - 09:00 NZDT
October 30, 2019 17:00 - 20:00 UTC

Components

IP Transit

Locations

San Jose, Los Angeles

Description

<h3>Customer impact:</h3> This scheduled planned maintenance notification only affects customers using services from New Zealand to USA. Those customers may experience a 50ms drop of service due to Devoli rerouting traffic to manage any interruption, and a further 50ms once maintenance is complete and normal services are restored. We cannot specifically identify when in the outage window that this may occur. <h3>Mitigation:</h3> We have a protected Southern Cross service from New Zealand to USA. This reduces any interruption to 50ms as services are switched. <h3>Maintenance Window:</h3> October 31, 2019 06:00 NZST – October 31, 2019 09:00 NZST <h3>What work is being carried out:</h3> The Southern Cross NOC wishes to advise you that there is a requirement to make some adjustments to the Target Base Power and Re-optimise the Domain Optical Controller on Segments G21 and H23 which will cause the 50ms loss of the Segment in between the maintenance window: October 31, 2019 06:00 NZST – October 31, 2019 09:00 NZST
Scheduled Planned Maintenance: Southern Cross Cable Planned Maintenance

Schedule

November 5, 2019 05:00 - 11:59 NZDT
November 4, 2019 16:00 - 22:59 UTC

Components

IP Transit

Locations

Los Angeles

Description

<h3>Customer impact:</h3> This scheduled planned maintenance notification only affects customers using services from New Zealand to USA. Those customers may experience a 50ms drop of service due to Devoli rerouting traffic to manage any interruption, and a further 50ms once maintenance is complete and normal services are restored. We cannot specifically identify when in the outage window that this may occur. <h3>Mitigation:</h3> We have a protected Southern Cross service from New Zealand to USA. This reduces any interruption to 50ms as services are switched. <h3>Maintenance Window:</h3> Tuesday, November 5, 2019 05:00 NZST – Tuesday, November 5, 2019 11:59 NZST <h3>What work is being carried out:</h3> The Southern Cross NOC wishes to advise you that there is an alarm condition on a link on Segment D (Morro Bay to Spencer Beach) that although not currently traffic affecting does require investigation and rectification which will cause the 50ms loss of the Segment in between the maintenance window: November 5, 2019 05:00 NZST – November 5, 2019 11:59 NZST
Rescheduled Planned Work: Southern Cross Cable NZ to LA Planned Maintenance

Schedule

November 12, 2019 20:00 - November 13, 2019 01:00 NZDT
November 12, 2019 07:00 - November 12, 2019 12:00 UTC

Components

IP Transit

Locations

Los Angeles

Description

<h3>Customer impact:</h3> This scheduled planned maintenance notification only affects customers using services from NZ to LA. Those customers may see a 50ms drop of service due to Devoli rerouting traffic to manage any interruption, and a further 50ms once maintenance is complete and normal services are restored. We cannot specifically identify when in the outage window that this may occur. <h3>Mitigation:</h3> We have a protected Southern Cross service from New Zealand to USA. This reduces any interruption to 50ms as services are switched. <h3>Maintenance Window:</h3> November 12, 2019 20:00 – November 13, 2019 01:00 NZST <h3>What work is being carried out:</h3> Southern Cross capacity provider of Segment K32 (Los Angeles Equinix to Palo Alto Equinix) advises that there is a requirement to carry out a cable relocation, which will cause the 50ms loss of the Segment in between the maintenance window: November 12, 2019 20:00 – November 13, 2019 01:00 NZST.

0

Active Incidents

3

Upcoming Maintenances

18

Incidents Last 365 Days

History

No incidents in the last 7 days