All Systems Operational

Updated a few seconds ago

**AS45177 (Devoli) Core Network Status** Devoli support: 0800 DEVOLI or 0800-338-654 For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

Locations

xDSL / UFB - New Zealand

Operational

Wireless/Mobile

Operational

Core Links

Operational

NBN Handovers - Australia

Operational

DNS

Operational

Devoli Ethernet

Operational

Voice

Operational

IP Transit - International

Operational

IP Transit - Domestic

Operational

IntelliPath Services

Operational

Web Services

Operational

External Services

Operational

Colocation & Datacenter

Operational

External Services

AWS EC2

AWS S3

Cloudflare

Facebook

GitHub

New Relic

Salesforce

Slack

WebEx

YouTube

Zendesk

0

Active Incidents

0

Upcoming Maintenances

17

Incidents Last 365 Days

History (Last 7 days)

Unplanned Event: Internet Access Issues Last NightOperational

Incident Status

Operational


Components

xDSL / UFB - New Zealand


Locations

All NZ - DHCP



March 29, 2023 17:16 NZDT
March 29, 2023 04:16 UTC
[Resolved] A Devoli Management Firewall failed at approx. 9pm on 28th March, owing to a power supply failure. Services were moved to other devices from 10pm on 28th March, and this work was completed by 2am on March 29th. We have also received details of a small number of Customer services that dropped during the same period as the firewall was inoperative (28th 9pm to 29th 2am). Investigations so far have been unable to link the Firewall failure to the drop of Customer services. This incident will be marked as completed, and the impacted customer services will be investigated separately for possible root cause

March 29, 2023 11:54 NZDT
March 28, 2023 22:54 UTC
[Resolved] A Devoli Management Firewall failed at approx. 9pm on 28th March, and this was restored by 3am on 29th March. We have also received notification of customer internet issues from around 9:30pm on 28th March and are continuing investigations into the cause of these customer issues, and if/how they are related to the Firewall failure.
Unplanned Event: NZ Voice ServicesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Voice


Locations

Auckland



March 28, 2023 15:17 NZDT
March 28, 2023 02:17 UTC
[Resolved] Updating to correct the current status of operational, awaiting RFO.

March 27, 2023 10:30 NZDT
March 26, 2023 21:30 UTC
[Monitoring] We are aware of a period of degraded voice performance on Friday 24 March between 13:04 - 13:40 NZ time. This impacted some customers, we are working with our voice platform vendor on the root cause investigation and will provide an Incident Report once this is completed