All Systems Operational

Updated a few seconds ago

**AS45177 (Devoli) Core Network Status** Devoli support: 0800 DEVOLI or 0800-338-654 For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

Locations

xDSL / UFB / RBI Handovers - New Zealand

Operational

NBN Handovers - Australia

Operational

DNS

Operational

Devoli Ethernet

Operational

Voice

Operational

IP Transit - International

Operational

IP Transit - Domestic

Operational

IntelliPath Services

Operational

Web Services

Operational

External Services

Operational

External Services

AWS EC2

AWS S3

Cloudflare

Facebook

GitHub

New Relic

Salesforce

Slack

YouTube

Zendesk

Scheduled Maintenance

Planned Work Maintenance - Voice SBC Migration Planned Maintenance

Schedule

May 11, 2021 00:00 - 06:00 NZST
May 10, 2021 12:00 - 18:00 UTC

Components

Voice

Locations

Sydney, Auckland, Broadsoft Cloud PBX

Description

<h3>Work being carried out</h3> As part of maintaining our data and voice infrastructure, Devoli will be performing an SBC migration to the voice network. This will enhance the capacity and reliability of the voice platforms for our customers. <h3>Customer impact and Mitigation:</h3> This is advisory only. We foresee no impact on customer services. Do not hesitate to contact the Customer Support Team through support.devoli.com should you require any further information around this planned work. <h3>Maintenance Window:</h3> 2021 May 11th 00:00 - May 11th 06:00 NZT
Planned Work: AucklandPlanned Maintenance

Schedule

May 18, 2021 00:00 - 06:00 NZST
May 17, 2021 12:00 - 18:00 UTC

Components

xDSL / UFB / RBI Handovers - New Zealand, Devoli Ethernet, IP Transit - Domestic, IntelliPath Services

Locations

Chorus Auckland EUBA/HSNS, Chorus Auckland NGA, Citylink Auckland, Vodafone RBI, Auckland

Description

<h3>Work being carried out: </h3> We will be performing maintenance and upgrade in Mayoral Drive on Tuesday 18th of May 2021 from 00:00am to 06:00am NZST. <h3>Customer impact: </h3> There may be multiple service disruptions each up to 15mins within the maintenance window. CPE may need to be power cycled after maintenance. Engineers are on standby to monitor any issues Do not hesitate to contact the Devoli Support Team through support.devoli.com should you require any further information around these upgrades. <h3>Maintenance Window: </h3> 2021 May 18th 00:00am - May 18th 06:00am NZST
Planned Work: Caro Street Exchange, HamiltonPlanned Maintenance

Schedule

May 27, 2021 01:00 - 05:00 NZST
May 26, 2021 13:00 - 17:00 UTC

Components

xDSL / UFB / RBI Handovers - New Zealand

Locations

Chorus Hamilton NGA, UFF Hamilton NGA

Description

<h3>Maintenance Window</h3> May 27, 2021 01:00H - May 27, 2021 05:00H NZST <h3>Work being carried out </h3> We are installing new hardware for diversity in Caro Street Exchange, Hamilton on 27th of May 01:00H - 05:00H NZST. As part of maintaining our network infrastructure, Devoli network devices require new hardware to be installed. This work may impact customer services hosted in the Hamilton region. <h3>Impact </h3> We expect multiple 15min outages within the duration of work and there may be outages up to 45min within the maintenance window. The installation process may cause multiple disruptions to services for any of your customers who are online during the activity. Our Engineers are on standby to monitor any issues. Do not hesitate to contact the Support Team through support.devoli.com/hc/en-us/requests/new should you require any further information about this planned work.
Equinix: SY1/SY3 Network Device MaintenancePlanned Maintenance

Schedule

June 3, 2021 21:00 - 04:00 NZST
June 3, 2021 09:00 - 16:00 UTC

Components

IntelliPath Services

Locations

Sydney

Description

<h3>Maintenance Window:</h3> 2021 June 3rd 19:00 - June 4th 02:00 Local <h3>What work is being carried out, and Why:</h3> Equinix will perform maintenance on their device management platform. The polling of traffic on your circuit(s) will be unavailable intermittently and traffic gaps will be observed in the monitoring graph. The customer port monitoring will be unavailable, and no port down / bounce email notifications will be triggered during the maintenance period. <h3>Customer impact:</h3> Granulier circuits using Equinix Fabric in SY1 & SY3. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new

0

Active Incidents

4

Upcoming Maintenances

17

Incidents Last 365 Days

History (Last 7 days)

Planned Work Maintenance - Voice SBC Migration (*Continuation*) Planned Maintenance

Description

<h3>Work being carried out</h3> As part of maintaining our data and voice infrastructure, Devoli will be performing a continuation of the SBC migration to the voice network. This will enhance the capacity and reliability of the voice platforms for our customers. <h3>Customer impact and Mitigation:</h3> This is advisory only. We foresee no impact on customer services. Do not hesitate to contact the Customer Support Team through support.devoli.com should you require any further information around this planned work. <h3>Maintenance Window:</h3> 2021 May 12th 00:00 - May 12th 06:00 NZT


Components

Voice


Locations

Sydney, Auckland, Broadsoft Cloud PBX


Schedule

May 12, 2021 00:00 - May 12, 2021 06:00 NZST
May 11, 2021 12:00 - May 11, 2021 18:00 UTC


May 12, 2021 06:00 NZST
May 11, 2021 18:00 UTC
[Update] Scheduled maintenance is complete.

May 12, 2021 00:00 NZST
May 11, 2021 12:00 UTC
[Update] Scheduled maintenance is starting.