Description

<h3>Work being carried out: </h3> We will be upgrading our ME1 and M1 core capacity link in Melbourne Australia on Tuesday 9th of March 2021 from 11:00pm to 05:00am AEDT. <h3>Customer impact: </h3> We expect the outage to be no longer than 15 minutes within maintenance window. Please take note, there may be multiple disruptions to service during the outage window. The upgrade process may cause a short disruption to services for any of your customers who are online during the upgrade process. Do not hesitate to contact the Devoli Support Team through support.devoli.com should you require any further information around these upgrades. <h3>Maintenance Window: </h3> 2021 March 9th 11:00pm - March 10th 5:00am AEDT 2021 March 9th 9:00pm - March 10th 3:00am NZST

Components

NBN Handovers - Australia, DNS, IP Transit - International, IntelliPath Services

Locations

AAPT Melbourne, GComm Melbourne, Melbourne

Schedule

March 9, 2021 21:00 - March 10, 2021 03:00 NZDT
March 9, 2021 08:00 - March 9, 2021 14:00 UTC

Description

<h3>Maintenance Window:</h3> 2021 Feburary 24th 00:00 - Feburary 24th 06:00 NZT <h3>What work is being carried out, and Why:</h3> As part of maintaining our voice infrastructure, Devoli voice server requires a new software installed, which is recommended by our voice software vendor. <h3>Customer impact and Mitigation:</h3> Voice SIP registrations will be transferred to a redundant path, then switched back to the primary path, to avoid any impact to voice services. We foresee zero impact to voice services. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new

Components

Voice

Locations

Auckland

Schedule

February 25, 2021 00:00 - February 25, 2021 06:00 NZDT
February 24, 2021 11:00 - February 24, 2021 17:00 UTC

Description

<h3>Maintenance Window:</h3> 2021 Febuary 25th 02:00 - Febuary 25th 03:00 NZT <h3>What work is being carried out, and Why:</h3> As part of maintaining our data and voice infrastructure, Devoli is migrating services in SY4 to new network equipment. This will ensure meeting the future requirements and reliability for our customers. <h3>Customer impact and Mitigation:</h3> SY4 cross-connects & some voice SIP registrations using au.voice.devoli.com or voice.vibecom.com.au will be impacted during the outage window. Engineers will actively be working throughout the maintenance period, and have multiple backout plans have been put in place. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new

Components

NBN Handovers - Australia, Voice, IntelliPath Services

Locations

AAPT Sydney, Sydney

Schedule

February 25, 2021 02:00 - February 25, 2021 03:00 NZDT
February 24, 2021 13:00 - February 24, 2021 14:00 UTC