Active Incident

Updated a few seconds ago

**AS45177 (Devoli) Core Network Status** Devoli support: 0800 DEVOLI or 0800-338-654 For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/
Unplanned Event: Ponsonby Device FailoverOperational

Incident Status

Operational

Components

UFB - New Zealand

Locations

Northpower Whangarei UFB, Chorus Auckland UFB


December 3, 2025 19:11 NZDT
December 3, 2025 06:11 UTC
MONITORING

We are currently investigating an issue impacting two UFB handovers below impacted by a failover event in Ponsonby with an impact of approx 5 minutes. Services are currently operational. Handovers: Chorus Ponsonby IDA120737795 Northpower 5000

Locations

UFB - New Zealand

Operational

DSL - New Zealand

Operational

NBN - Australia

Operational

Wireless/Mobile - New Zealand

Operational

DNS

Operational

Voice

Operational

Core Links & Services

Operational

Colocation & Datacenter

Operational

Web Services

Operational

Scheduled Maintenance

Devoli Brownout & Blackout Period | 2025-2026Planned Maintenance

Schedule

December 12, 2025 08:00 - January 12, 2026 08:00 NZDT
December 11, 2025 19:00 - January 11, 2026 19:00 UTC

Components

Voice, Core Links & Services, Colocation & Datacenter

Locations

Domestic Core Links, International Core Links, Datacenter Services, New Zealand Voice, Australia Voice

Description

Devoli Network & Voice operations Brownout: 08:00am 12 December to 07:59am 22 December and 08:00am 5 January to 08:00am 12 January. Work limitations in place. Only provisioning and emergency work undertaken. Blackout: 08:00am 22 December to 07:59am 5 January. All work restricted. No Planned works on our network services. Only critical or emergency work undertaken.

1

Active Incidents

1

Upcoming Maintenances

16

Incidents Last 365 Days

History

No incidents in the last 7 days