Partial Service Disruption
September 18, 2025 10:09 NZST
September 17, 2025 22:09 UTC
[Resolved] Fibre repairs are ongoing, and the alternate route has remained stable.
September 17, 2025 17:52 NZST
September 17, 2025 05:52 UTC
[Monitoring] Fibre cut repair is still under action with no current confirmed ETR.
September 17, 2025 10:56 NZST
September 16, 2025 22:56 UTC
[Monitoring] Affected services have been repatched to an alternate system and restored. Fibre cut repair is still under action, ETR 4 hours.
September 17, 2025 10:11 NZST
September 16, 2025 22:11 UTC
[Identified] Fibre repairs are ongoing. Devoli techs on site to repatch affected customers to an alternate system.
September 17, 2025 09:01 NZST
September 16, 2025 21:01 UTC
[Identified] Fibre cuts have been located, and field teams are prepping repairs.
September 17, 2025 08:02 NZST
September 16, 2025 20:02 UTC
[Identified] Confirmed as a fibre strike in Albany, no ETR at this stage.
September 17, 2025 06:51 NZST
September 16, 2025 18:51 UTC
[Identified] Still under action with the vendor; no ETR as yet.
September 17, 2025 05:47 NZST
September 16, 2025 17:47 UTC
[Identified] A transmission link into Vocus Albany is currently down; this issue has been reported to the vendor. Updates to follow as received.
September 17, 2025 05:24 NZST
September 16, 2025 17:24 UTC
[Investigating] Currently investigating the loss of some services hosted at Vocus Albany DC - 46C Northcote Road - engineer on route to site.