December 11, 2018 14:14 NZDT December 11, 2018 01:14 UTC
[Resolved] Link is up and stable - closing event off. For any further issues, please contact email@example.com
December 11, 2018 13:31 NZDT December 11, 2018 00:31 UTC
[Monitoring] We are now seeing services recovered - if you are still having issues - please contact firstname.lastname@example.org
December 11, 2018 12:08 NZDT December 10, 2018 23:08 UTC
[Identified] Estimated restore time is by 5.00pm NZDT. Northpower have advised that connections will start to recover between now and 5pm, they have also advised that they are treating this with some urgency and the Devoli service will be one of the first to be spliced.
December 11, 2018 11:10 NZDT December 10, 2018 22:10 UTC
[Identified] This is related to a cable fault in Whangarei, a digger has struck a 144 fibre cable at road works in the Tawera area. Unfortunately there is no ETA at present.
Further info at;
December 11, 2018 10:06 NZDT December 10, 2018 21:06 UTC
[Identified] We have logged this to our backhaul provider who advise there is a connectivity issue between Whangarei Central and the Northpower CO, where our device is located. A technician has been dispatched, further updates to follow.
December 11, 2018 09:52 NZDT December 10, 2018 20:52 UTC
[Investigating] We have lost connectivity to our devices in Whangarei, we are investigating this now. This will be affecting all services from Northpower.