Active Incident

Updated a few seconds ago

**AS45177 (Devoli) Core Network Status** For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

Incident Status

Operational

Components

IP Transit, IntelliPath Services

Locations

Wellington



June 24, 2019 21:48 NZST
June 24, 2019 09:48 UTC
[Monitoring] Jointing is now complete and we are seeing recovery. We will leave this job open for monitoring.

June 24, 2019 15:29 NZST
June 24, 2019 03:29 UTC
[Identified] Contractor advises they have isolated fibre damage, contractor installing road side barriers 3km south of Paki Paki

June 24, 2019 13:53 NZST
June 24, 2019 01:53 UTC
[Identified] First update from field techs as follows; We have a cut cable between Paki Paki and Poukawa This is the Spark-Chorus-Vodafone shared cable which is maintained by Chorus, Jointers are en route to Havelock North with an OTDR. ETA for arrival at site is 1500hrs

June 24, 2019 13:36 NZST
June 24, 2019 01:36 UTC
[Identified] Spark have confirmed the alarms on their OTN network - they suspect a fibre cut and have dispatched techs to investigate. We have brought up some redundant links to negate any congestion.

June 24, 2019 13:16 NZST
June 24, 2019 01:16 UTC
[Investigating] There appears to be a fiber cut affecting both Vodafone and Spark on the west coast between Auckland and Wellington. We have lost a number of circuits on the west coast and are now running everything on the east coast. No services are affected, however there may be a change in latency for some services and a possible degradation to services

Locations

xDSL / UFB / RBI / NBN Handovers

Operational

DNS

Operational

Devoli Ethernet

Operational

Voice

Operational

IP Transit

Operational

IntelliPath Services

Operational

Web Services

Operational

External Services

Scheduled Maintenance

Schedule

May 22, 2019 02:00 - May 23, 2019 06:00 NZST
May 21, 2019 14:00 - May 22, 2019 18:00 UTC

Components

xDSL / UFB / RBI / NBN Handovers, IP Transit, IntelliPath Services

Locations

Citylink Wellington, Chorus Paraparaumu NGA, Chorus Wellington NGA, Chorus Wellington EUBA/HSNS, Wellington

Description

As part of our 2019 network expansion, we will be replacing devices in the Wellington region with new equipment. This is to enable higher traffic capacity for projected future demand. There will be several interruptions to service while this work is performed. The work will be performed over 2 nights between 0200-0600 on the 22nd - 23rd May 2019. Affected Services: - Chorus Wellington NGA - Chorus Wellington EUBA - Chorus DFAS Wellington - Citlyink Services Wellington - Wellington IP Transit We apologise for any inconvenience this work may cause, if you have any questions or concerns, please get in touch with the team at support@devoli.com

Schedule

June 28, 2019 01:00 - 05:00 NZST
June 27, 2019 13:00 - 17:00 UTC

Components

xDSL / UFB / RBI / NBN Handovers

Locations

UFF Wanganui NGA

Description

**UFF Scheduled Maintenance Notification** Reference Number: CR-20190522-00002 Location: Wanganui, Stratford, Inglewood and Eltham Start Time: 28/06/2019 01:00 Finish Time: 28/06/2019 05:00 Duration: 15 Minutes Reason: UFF are upgrading the software on one of our core network devices. During this time, the below services will incur up to a 15-minute outage.

1

Active Incidents

1

Days Since Last Incident

2

Upcoming Maintenances

History

No incidents in the last 7 days